FAQ
Questions about rank tracking
How often we check, how far we look, what an AI assistant can ask, backlinks and disavow, seats, and how to pay from Indonesia.
Rank checks
- How often do rankings update?
- Every plan once a week. Growth and above also go into a daily queue. That queue is shared and limited, so a check can wait until there is room. On any plan you can press Check ranks if you need a look before the next automatic one. We do not check hourly. The extra cost would not make the chart more useful.
- How deep do you look?
- The first twenty organic results. If your URL is not there, the row reads 20+. Going to 100 would make every plan more expensive, and those extra slots rarely change what you do next.
- Do you track Bing, maps, or phones separately?
- Google organic results for the country and language on the site. We do not store Bing, the map pack, or a separate ranking for phones.
- Where does the data come from?
- We buy rank data from a provider and keep the history on your account.
- Does it work outside the US?
- Yes. Each site has a country and language, and new keywords copy them. A .id site is checked in Indonesia.
- Can I paste a list of keywords?
- Yes. Open a site, add keywords, and paste a list. The account cap still applies.
Research tools
- Can I check backlinks?
- Starter and above. Add the site first. We then store an overview, new and lost referring domains for the last 30, 60, or 90 days, and opportunities against rivals you already saved. Tick referring domains onto a disavow list and download a file to upload in Google Search Console.
- Do you check whether ChatGPT or Gemini mention my site?
- Yes, on Agency and Scale. You pick the prompts a buyer would type, and we record whether each answer named your site, which rivals it named instead, and which of your pages it cited. We check ChatGPT and Gemini each week, not every assistant. The Track AI page explains the workflow.
- Can I ask questions inside the dashboard?
- Operator is the assistant in the app. It reads the same stored checks you see, and it can add a keyword, start Auto-add, or queue a rank check for you. Free includes 3 messages in total, Starter includes 5 an hour, and Growth and above include 40.
- What does Auto-add do?
- It reviews your site and comes back with keywords and competitors to tick. Nothing is tracked until you approve that list, and it only proposes terms it found evidence for. Starter and up.
- Can I connect Google Search Console?
- Yes. Connect the property and we show the clicks, impressions, and queries it reports next to the positions we stored. Auto-add reads those queries too when it suggests what to track next.
AI assistants and developers
- What can Claude or Cursor actually do?
- Ask how a site is doing, look at history, or add a keyword to watch. A bot can try us without an account for two days, then a person can keep the site on their plan. Signed-in keys follow the same plan as the dashboard. The exact steps live in /llms.txt.
- Can I run RankMySEO in my own app?
- Yes. Apache-2.0 on GitHub: github.com/madebyaris/rankmyseo. npm i rankmyseo, then npx rankmyseo install. It uses your database.
- Can I export my data?
- CSV export is on Starter and up. Every plan can download a PDF of the site. Free includes the parts of the product it can see, with a watermark. Paid plans include the matching feature pages without a watermark. There is a server API on every plan. Free allows 20 calls a day. The API page shows how to create a key and read the JSON, and Claude or Cursor can read the same data over MCP.
Plans and billing
- How do I pay?
- Indonesia: pay from the dashboard with QRIS, a virtual account, or an e-wallet. USD: pay from the dashboard with a card after you sign in.
- Can my team share an account?
- Yes, on Agency and Scale. Agency includes 3 seats and Scale 10, counting you. Invite people by email from the Account screen. Teammates can track keywords, run tools, and write drafts; adding sites, connecting Search Console, and paying stay with the owner.
- Can I cancel?
- Yes. Write to Support before the next renewal. The refund policy at /refunds covers what can be refunded.
Still have a question?
Write to us about a plan, a bug, or an idea. A person reads every ticket.