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support@rankmyseo.com

Contact RankMySEO

I read every support message myself and reply by email.

Baca dalam Bahasa Indonesia

Which channel should you use?

The Support form has a category for each type of question:

  • A question before you buyPre-sales
  • A bugIssue
  • An idea for the productIdea
  • A need for higher limitsHigher limits
  • A billing question or a cancellationBilling or cancel

If you are signed in, your tickets also appear under Support in the dashboard.

The two official channels are the Support form and support@rankmyseo.com.

How do you report a bug?

Tell support the site, keyword or page, what you expected, and what you saw. A screenshot helps.

When do you get a reply?

I reply within 24 hours on working days. All times are WIB. I answer in English and Indonesian.

How do you change or cancel a plan?

To change a plan, sign in and open Pricing. For cancellation steps and refund terms, read the refund policy.